Ashanti Chocolat’s website is owned and operated by Ashanti Chocolate. Your privacy is very important to us.  The Ashanti Chocolat Privacy Policy has been developed as an extension of our commitment to earning your trust.  If you have questions about our Privacy Policy, you can contact us at info@ashantichocolat.com.  We’ll be happy to answer your questions or hear your concerns.  This privacy policy is effective as of 2/28/2006.

Our Policy

Ashanti Chocolat does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly.  This means we don’t require visitors to register or provide information to us in order to visit our site.  If you choose to register for My Account Services, we collect the following information: name, address, phone number, email address, username, password, birth date, and the names, addresses, and phone numbers of others whom users add to their personal address book.  We use the information you supply for the purpose of providing the services you have requested.   If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Ashanti Chocolat may also contact you via email or regular mail from time to time.  Under no circumstances will we use this information for anything not described in this privacy policy.

You can access, review and/or correct all your personally identifiable information that we collect online and maintain in the secure, password protected My Account area by clicking here.   We use this procedure to better safeguard your information.  You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.  To protect your privacy and security, we will also take reasonable steps to verify your identity before gaining access or making corrections to this information.  If a Member wishes to have their account deleted, the Member can send an email requesting deletion to service@ashantichocolat.com.

If you shop with us via our website, we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes.  We only use your name, address, phone number, billing information/credit card information to process your order.  The email address you provide is used for internal purposes only, such as confirming and tracking your order.  We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Ashanti Chocolat news or to send you our latest catalog.  If you would rather not receive marketing emails from us, opt-out by visiting clicking here. If you would rather not receive our mail-order catalog, please let us know by clicking here.

Third Party

Ashantichocolat.com does not sell or share your personal information to third parties or affiliates for their use in marketing to you unless you agree to this in advance. 

Market Research

From time to time, our site may also be conducting questionnaires and surveys.
Survey information is treated like all the information we collect, and it is used to help us improve the appeal of our products and our site.

Security

Ashanti Chocolat takes your privacy and security seriously.  For this reason, we have
established physical security measures including locked doors and files, electronic security and managerial controls that lime the potential for misuse of information by employees and contractors.

Cookies

Like most companies, we use “cookie” technology on our website.  When you log in, the cookie tells us whether you visited us before or are a new visitor. Cookies also allow Members to save time during checkout in return visits. The cookie does not track any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer.  Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment.